We are not a call centre – and never will be.
We don’t hold you to a contract, we have unparalleled faith that once you have used us you will be rewarded with service levels that are second to none. You won’t get a better consultancy service anywhere else.
We are not a large multi-corporation, we are UK based and none of our work is outsourced. In our 30th year of trading in the UK our customer retention rate speaks for itself. With us the customer really does come first.
Membership of the Advantage Focus Partnership
Means you get:
- A TMC that has the 3rd largest buying power in the UK
- Access to 4.7 million private fares, not seen online, including airlines own websites
- Preferential terms to all major hotel chains and car hire companies, both here in the UK and globally
- Dedicated Customer Services Department
- 24/7 Out of hours
- Management reports
- On line booking tool
- Free “Dashboard” facility
- Competitive fees
All of our staff have extensive travel knowledge and experience and are exceptionally adept at creating your travel requirements around you.
Emerging markets and creative ticketing are our speciality.